FAQs

You’ve got questions, we’ve got treats (oh! and answers too!)

Where are you located?
Houston, Texas

Do you offer delivery or shipping?
Shipping? not just yet.
Delivery? Email us and talk to us!

How can I order?
You can pre-order online or shop in person at any pop-up/market. Walk-ups are always welcome while supplies last.

can I place a party order?
Yes! treats make the sweetest gift.

Whether it’s a birthday, thank-you, wedding or “just because,” we’ll help you send some love in treat form - send us an email and we can chat!

Do you take custom orders?
Yes, absolutely! We love being part of your special moments, birthdays, weddings, baby showers, you name it.

Send us an email at hello@bakedcomfort.co and let’s make it happen!

*ask us about the flavor/color/decor options*

What ingredients do you use?
Only the good stuff. Real butter, quality chocolate, pure vanilla, and lots of love.

Do you offer gluten-free, vegan or nut free options?
At the moment, we’re not an allergy-free kitchen, so we can’t guarantee cookies without allergens, but we’re always dreaming up new recipes, so stay tuned!

Do you offer wholesale pricing?
Yes! We do offer wholesale pricing. Please reach out via email for details and we’ll create a custom order that fits your needs perfectly - whether you’re looking to treat your team, clients, cafe or a big crowd!

I had a treat once, but it’s not on your website?!
Our flavors rotate often; it keeps things fun and fresh! If your favorite treat isn’t listed right now, don’t worry. It’ll be back soon, we promise it’s worth the wait.
Desperately need it? Email us!

Do you accept returns?
Since our Treats are baked fresh and don’t last forever (though we wish they did!), we can’t take returns. But if your order wasn’t as expected, please reach out to US and we’ll do everything we can to make things sweet again. We understand things happen.